{"id":1126,"date":"2020-03-25T16:26:39","date_gmt":"2020-03-25T16:26:39","guid":{"rendered":"https:\/\/rrr-biocosmetics.com\/terminos-y-condiciones\/"},"modified":"2022-01-25T13:30:09","modified_gmt":"2022-01-25T12:30:09","slug":"termes-i-condicions","status":"publish","type":"page","link":"https:\/\/rrr-biocosmetics.com\/ca\/termes-i-condicions\/","title":{"rendered":"Termes i Condicions"},"content":{"rendered":"<div id='av_section_1'  class='avia-section main_color avia-section-default avia-no-border-styling  avia-bg-style-scroll  avia-builder-el-0  avia-builder-el-no-sibling   container_wrap sidebar_right' style=' '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1126'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: left;\">POL\u00cdTICA DE DEVOLUCIONS<\/h2>\n<p style=\"text-align: left;\">La pol\u00edtica de devoluci\u00f3 de RRR&#8217;Biocosmetics et permet tornar el producte en cas que no quedis satisfet amb la teva compra fins a set (7) dies h\u00e0bils des de la data de recepci\u00f3 del producte.<\/p>\n<p style=\"text-align: left;\">El producte ha de ser retornat en el mateix estat en qu\u00e8 els vas rebre. Per tant, <strong>han de ser retornats sense usar, en bon estat i amb la seva caixa.<\/strong> El producte no ha d&#8217;estar modificat o alterat del seu estat original, i <strong>no ha de presentar danys ni signes d&#8217;\u00fas addicionals.<\/strong><\/p>\n<p style=\"text-align: left;\"><strong>En cap cas el client ha de retornar la mercaderia a RRR&#8217;Biocosmetics pels seus propis mitjans. RRR&#8217;Biocosmetics no es far\u00e0 responsable en aquest cas.<\/strong><\/p>\n<p style=\"text-align: left;\">Per realitzar una devoluci\u00f3, <strong>si us plau omple aqu\u00ed el formulari.<\/strong><\/p>\n<\/div><\/section><\/div><div class=\"flex_column av_three_fifth  flex_column_div first  avia-builder-el-3  el_after_av_one_full  el_before_av_two_fifth  column-top-margin\" style='background: #fcfcfc; padding:30px; background-color:#fcfcfc; border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h3>FORMULARI DE DEVOLUCIONS<\/h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1432-o1\" lang=\"es-ES\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/ca\/wp-json\/wp\/v2\/pages\/1126#wpcf7-f1432-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"1432\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.7.5.1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1432-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/>\n<input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:1432,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;horario-de-tarde&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;horario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Tarde&quot;}]},{&quot;then_field&quot;:&quot;horario-de-manana&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;horario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ma\\u00f1ana&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-5.3.2&quot;:true,&quot;notice_dismissed_update-cf7-5.6.1&quot;:true}}\" \/>\n<\/div>\n<p><label> Refer\u00e8ncia de comanda*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"ref\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"ref\" \/><\/span>\n<\/p>\n<p><label> Cognoms* <span class=\"wpcf7-form-control-wrap\" data-name=\"apellidos\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellidos\" \/><\/span> <\/label>\n<\/p>\n<p><label> Nom* <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span> <\/label>\n<\/p>\n<p><label> Tel\u00e8fon m\u00f2bil* <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"+34\" type=\"text\" name=\"telefono\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email* <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-email wpcf7-validates-as-required wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Adre\u00e7a de recollida d'envasos* <span class=\"wpcf7-form-control-wrap\" data-name=\"direccion\"><textarea cols=\"40\" rows=\"4\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"direccion\"><\/textarea><\/span><\/label>\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Codi Postal* <span class=\"wpcf7-form-control-wrap\" data-name=\"cp\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cp\" \/><\/span> <\/label>\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\">&nbsp;\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Horari:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"horario\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"horario\" value=\"Mat\u00ed\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Mat\u00ed<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"horario\" value=\"Tarda\" \/><span class=\"wpcf7-list-item-label\">Tarda<\/span><\/span><\/span><\/span>\n<\/p>\n<div data-id=\"horario-de-manana\" data-orig_data_id=\"horario-de-manana\"  data-class=\"wpcf7cf_group\">\n\t<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Hora:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hora-manana\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"hora-manana\"><option value=\"9:00\">9:00<\/option><option value=\"9:30\">9:30<\/option><option value=\"10:00\">10:00<\/option><option value=\"10:30\">10:30<\/option><option value=\"11:00\">11:00<\/option><option value=\"11:30\">11:30<\/option><option value=\"12:00\">12:00<\/option><option value=\"12:30\">12:30<\/option><option value=\"13:00\">13:00<\/option><option value=\"13:30\">13:30<\/option><option value=\"14:00\">14:00<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div data-id=\"horario-de-tarde\" data-orig_data_id=\"horario-de-tarde\"  data-class=\"wpcf7cf_group\">\n\t<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Hora:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hora-tarde\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"hora-tarde\"><option value=\"15:00\">15:00<\/option><option value=\"15:30\">15:30<\/option><option value=\"16:00\">16:00<\/option><option value=\"16:30\">16:30<\/option><option value=\"17:00\">17:00<\/option><option value=\"17:30\">17:30<\/option><option value=\"18:00\">18:00<\/option><option value=\"18:30\">18:30<\/option><option value=\"19:00\">19:00<\/option><option value=\"19:30\">19:30<\/option><option value=\"20:00\">20:00<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Quantitat d'envasos a recollir: <span class=\"wpcf7-form-control-wrap\" data-name=\"envases\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"envases\"><option value=\"8\">8<\/option><option value=\"9\">9<\/option><option value=\"10\">10<\/option><option value=\"11\">11<\/option><option value=\"12\">12<\/option><option value=\"13\">13<\/option><option value=\"14\">14<\/option><option value=\"15\">15<\/option><option value=\"16\">16<\/option><option value=\"17\">17<\/option><option value=\"18\">18<\/option><option value=\"19\">19<\/option><option value=\"20\">20<\/option><option value=\"21\">21<\/option><option value=\"22\">22<\/option><option value=\"23\">23<\/option><option value=\"24\">24<\/option><option value=\"25\">25<\/option><option value=\"26\">26<\/option><option value=\"27\">27<\/option><option value=\"28\">28<\/option><option value=\"29\">29<\/option><option value=\"30\">30<\/option><option value=\"31\">31<\/option><option value=\"32\">32<\/option><option value=\"33\">33<\/option><option value=\"34\">34<\/option><option value=\"35\">35<\/option><option value=\"36\">36<\/option><option value=\"37\">37<\/option><option value=\"38\">38<\/option><option value=\"39\">39<\/option><option value=\"40\">40<\/option><option value=\"41\">41<\/option><option value=\"42\">42<\/option><option value=\"43\">43<\/option><option value=\"44\">44<\/option><option value=\"45\">45<\/option><option value=\"46\">46<\/option><option value=\"47\">47<\/option><option value=\"48\">48<\/option><option value=\"49\">49<\/option><option value=\"50\">50<\/option><option value=\"51\">51<\/option><option value=\"52\">52<\/option><option value=\"53\">53<\/option><option value=\"54\">54<\/option><option value=\"55\">55<\/option><option value=\"56\">56<\/option><option value=\"57\">57<\/option><option value=\"58\">58<\/option><option value=\"59\">59<\/option><option value=\"60\">60<\/option><option value=\"61\">61<\/option><option value=\"62\">62<\/option><option value=\"63\">63<\/option><option value=\"64\">64<\/option><option value=\"65\">65<\/option><option value=\"66\">66<\/option><option value=\"67\">67<\/option><option value=\"68\">68<\/option><option value=\"69\">69<\/option><option value=\"70\">70<\/option><option value=\"71\">71<\/option><option value=\"72\">72<\/option><option value=\"73\">73<\/option><option value=\"74\">74<\/option><option value=\"75\">75<\/option><option value=\"76\">76<\/option><option value=\"77\">77<\/option><option value=\"78\">78<\/option><option value=\"79\">79<\/option><option value=\"80\">80<\/option><option value=\"81\">81<\/option><option value=\"82\">82<\/option><option value=\"83\">83<\/option><option value=\"84\">84<\/option><option value=\"85\">85<\/option><option value=\"86\">86<\/option><option value=\"87\">87<\/option><option value=\"88\">88<\/option><option value=\"89\">89<\/option><option value=\"90\">90<\/option><option value=\"91\">91<\/option><option value=\"92\">92<\/option><option value=\"93\">93<\/option><option value=\"94\">94<\/option><option value=\"95\">95<\/option><option value=\"96\">96<\/option><option value=\"97\">97<\/option><option value=\"98\">98<\/option><option value=\"99\">99<\/option><option value=\"100\">100<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Motiu de la devolucio\u0301:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"motivo\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"motivo\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Producte fet malb\u00e9 durant l&#039;enviament\">Producte fet malb\u00e9 durant l&#039;enviament<\/option><option value=\"Producte incorrecte\">Producte incorrecte<\/option><option value=\"Producte defectu\u00f3s\">Producte defectu\u00f3s<\/option><\/select><\/span>\n<\/p>\n<p><label> Foto\/s producte a retornar: (jpg, pdf, png - m\u00e0x.1mb)<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"files-1\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.pdf,.png\" aria-invalid=\"false\" type=\"file\" name=\"files-1\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"files-2\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.pdf,.png\" aria-invalid=\"false\" type=\"file\" name=\"files-2\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"files-3\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.pdf,.png\" aria-invalid=\"false\" type=\"file\" name=\"files-3\" \/><\/span>\n<\/p>\n<p><label> Qu\u00e8 desitja sol\u00b7licitar? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"solicita-reembolso\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"solicita-reembolso\" value=\"S\u00ed, sol\u00b7licito reemborsament* (\u20ac)\" \/><span class=\"wpcf7-list-item-label\">S\u00ed, sol\u00b7licito reemborsament* (\u20ac)<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"solicita-reembolso\" value=\"S\u00ed, sol\u00b7licito reemborsament amb cup\u00f3 descompte**\" \/><span class=\"wpcf7-list-item-label\">S\u00ed, sol\u00b7licito reemborsament amb cup\u00f3 descompte**<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"solicita-reembolso\" value=\"S\u00ed, desitjo un nou enviament\" \/><span class=\"wpcf7-list-item-label\">S\u00ed, desitjo un nou enviament<\/span><\/span><\/span><\/span>\n<\/p>\n<p><strong>*Informaci\u00f3 sobre el reemborsament (\u20ac)<\/strong>\n<\/p>\n<p style=\"font-size:12px;\">En el moment que els envasos per reemborsament arribin a les nostres instal\u00b7lacions i hagin passat pr\u00e8via comprovaci\u00f3 de l'estat dels mateixos, procedirem al seu reemborsament.\n<\/p>\n<p><label> Quin mitj\u00e0 de pagament va utilitzar per comprar el producte? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"medio-pago\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"medio-pago\" value=\"Transfer\u00e8ncia banc\u00e0ria\" \/><span class=\"wpcf7-list-item-label\">Transfer\u00e8ncia banc\u00e0ria<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"medio-pago\" value=\"Paypal\" \/><span class=\"wpcf7-list-item-label\">Paypal<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"medio-pago\" value=\"Targeta de cr\u00e8dit\" \/><span class=\"wpcf7-list-item-label\">Targeta de cr\u00e8dit<\/span><\/span><\/span><\/span>\n<\/p>\n<p style=\"font-size: 12px;\"><strong> Per a pagaments per transfer\u00e8ncia banc\u00e0ria <\/strong> s'abonar\u00e0 aquest import al compte. Facilita'ns les teves dades banc\u00e0ries perqu\u00e8 puguem fer-te'l arribar.<br \/>\n<strong> Per a pagaments per Paypal <\/strong> es retornar\u00e0 els diners al teu compte de Paypal.<br \/>\n<strong> Per a pagaments amb targeta de cr\u00e8dit <\/strong> l'import ser\u00e0 retornat a la targeta.\n<\/p>\n<p><strong>**Informaci\u00f3 sobre el reemborsament en cup\u00f3 descompte<\/strong>\n<\/p>\n<p style=\"font-size:12px;\">Si vols, pots sol\u00b7licitar el reemborsament en forma de val per bescanviar en la teva pr\u00f2xima compra a la botiga ONLINE. En el moment que la devoluci\u00f3 arribi a les nostres instal\u00b7lacions i hagi passat pr\u00e8via comprovaci\u00f3 de l'estat dels mateixos, procedirem a enviar-te en un termini m\u00e0xim de 5 dies per whatsapp el val de compra per l'import corresponent a l'producte retornat.\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-102\"><span class=\"wpcf7-form-control wpcf7-checkbox wpcf7-validates-as-required\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-102[]\" value=\"Estic d&#039;acord amb donar les meves dades per a rebre resposta a la meva consulta.\" \/><span class=\"wpcf7-list-item-label\">Estic d&#039;acord amb donar les meves dades per a rebre resposta a la meva consulta.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"font-size:11px;font-weight:400 !important;font-family:'RRR-book','roboto',sans-serif;\">He llegit i accepto la <a href=\"http:\/\/www.rrr-biocosmetics.com.mialias.net\/ca\/politica-privacitat\/\" target=\"_blank\" style=\"text-decoration:underline\" rel=\"noopener\">pol\u00edtica de privacitat<\/a> de RRR'Biocosmetics.<\/span><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label> Anti-Spam*: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-996\"><label><span class=\"wpcf7-quiz-label\">6-5<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-996\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-996\" value=\"26207e004d9e8aa323f677e6dabc64a4\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control has-spinner wpcf7-submit\" type=\"submit\" value=\"SOL\u00b7LICITAR DEVOLUCIO\u0301\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/section><\/div><div class=\"flex_column av_two_fifth  flex_column_div av-zero-column-padding   avia-builder-el-5  el_after_av_three_fifth  el_before_av_one_full  column-top-margin\" style='border-radius:0px; '><\/div><div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-6  el_after_av_two_fifth  el_before_av_hr  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><p style=\"text-align: left;\">Un cop rebut el producte a les nostres instal\u00b7lacions, verificarem les condicions del mateixa i d&#8217;acord amb els resultats, se t\u2019enviar\u00e0 un producte nou, se&#8217;t lliurar\u00e0 un cup\u00f3 per una nova compra, o se t\u2019abonar\u00e0 l&#8217;import en qualsevol dels casos seg\u00fcents:<\/p>\n<h4 style=\"text-align: left;\">Producte danyat durant l&#8217;enviament<\/h4>\n<p style=\"text-align: left;\">En rebre el producte has de revisar-b\u00e9. Si comproves que ha estat danyat durant l&#8217;enviament t&#8217;has de posar en contacte amb nosaltres de manera immediata a trav\u00e9s de l&#8217;email <a href=\"mailto:info@rrr-biocosmetics.com\">info@rrr-biocosmetics.com<\/a>. En aquest cas, RRR&#8217;Biocosmetics es despla\u00e7ar\u00e0 fins a la teva ubicaci\u00f3 o t&#8217;indicar\u00e0 el centre de devolucions m\u00e9s proper per efectuar la substituci\u00f3 del producte.<\/p>\n<h4 style=\"text-align: left;\">Producte incorrecte<\/h4>\n<p style=\"text-align: left;\">En el cas que ens h\u00e0gim equivocat en l&#8217;enviament del producte, disposes de set (7) dies naturals a partir de la data de recepci\u00f3 de la comanda per tornar-lo. Si us plau, contacta amb el nostre servei d&#8217;atenci\u00f3 a client en aquesta adre\u00e7a de correu electr\u00f2nic <a href=\"mailto:info@rrr-biocosmetics.com\">info@rrr-biocosmetics.com<\/a>.<\/p>\n<h4 style=\"text-align: left;\">Producte defectu\u00f3s<\/h4>\n<p style=\"text-align: left;\">Per a la devoluci\u00f3 per producte defectu\u00f3s, primer caldr\u00e0 constatar el defecte del producte mitjan\u00e7ant l&#8217;enviament de fotos en qu\u00e8 es comprovi que realment l&#8217;env\u00e0s \/ producte est\u00e0 danyat o deteriorat. A partir d&#8217;aqu\u00ed tot corre al nostre c\u00e0rrec.<\/p>\n<p style=\"text-align: left;\">En \u00e9sser productes biocosm\u00e9tics d&#8217;\u00fas personal i per normes de salut i higiene, no es podr\u00e0 retornar productes ja utilitzats, llevat que el producte estigui defectu\u00f3s o danyat, i no hagi estat utilitzat.<\/p>\n<h4 style=\"text-align: left;\">Atenci\u00f3 al client<\/h4>\n<p style=\"text-align: left;\">A RRR&#8217;Biocosmetics volem que els nostres clients estiguin satisfets i per aix\u00f2 comptem amb un servei d&#8217;atenci\u00f3 al client continu que podr\u00e0 dirigir-se a trav\u00e9s del nostre email de contacte <a href=\"mailto:info@rrr-biocosmetics.com\">info@rrr-biocosmetics.com<\/a>.<\/p>\n<h4 style=\"text-align: left;\">\u00bfQuines s\u00f3n les despeses de devoluci\u00f3?<\/h4>\n<p style=\"text-align: left;\">Si ens tornes un producte a causa d&#8217;un error per part de RRR&#8217;Biocosmetics, \u00e9s a dir, producte danyat, deteriorat, defectu\u00f3s o error d&#8217;enviament, nosaltres correrem amb les despeses de la devoluci\u00f3.<\/p>\n<p style=\"text-align: left;\">No seran susceptibles de devoluci\u00f3 els productes oberts i utilitzats i sense el seu embalatge original, ja que per normes d&#8217;higiene no podran tornar-se a utilitzar ni a vendre (exceptuant aquells que estiguin defectuosos o incorrectament subministrats). En el cas que el producte retornat no compleixi aquestes condicions t&#8217;informarem en un correu electr\u00f2nic la ra\u00f3 per la qual no procedeix la devoluci\u00f3, i el producte ser\u00e0 retornat a l&#8217;adre\u00e7a d&#8217;enviament inicial.<\/p>\n<p style=\"text-align: left;\">En retornar un producte, independentment del motiu, has de fer-ho en les mateixes condicions en les que el vas rebre. En aquest sentit, has d\u2019esborrar, eliminar i suprimir totes les dades personals sobre tu i \/ o un tercer que puguin estar presents en aquest article.<\/p>\n<h4 style=\"text-align: left;\">Com es retornar\u00e0n els diners?<\/h4>\n<p style=\"text-align: left;\">En el moment que la devoluci\u00f3 arribi a les nostres instal\u00b7lacions i hagi passat pr\u00e8via comprovaci\u00f3 de l&#8217;estat de la mateixa, procedirem a retornar l&#8217;import corresponent als productes retornats, o si aix\u00ed ho desitges, pots sol\u00b7licitar aquesta devoluci\u00f3 en forma de CUP\u00d3 per fer una nova compra . Aquest cup\u00f3 t\u00e9 validesa per sis (6) mesos a partir de la data de creaci\u00f3 i s&#8217;enviar\u00e0 aproximadament en dos (2) dies h\u00e0bils despr\u00e9s d&#8217;haver rebut el producte a les nostres instal\u00b7lacions.<\/p>\n<h4 style=\"text-align: left;\">El reemborsament de diners dependr\u00e0 de la forma de pagament:<\/h4>\n<ul style=\"text-align: left;\">\n<li>Per a pagaments per transfer\u00e8ncia banc\u00e0ria, s&#8217;abonar\u00e0 aquest import al teu compte. Facilita&#8217;ns les teves dades banc\u00e0ries perqu\u00e8 puguem fer-te&#8217;l arribar.<\/li>\n<li>Per a pagaments per Paypal, es retornar\u00e0 els diners al teu compte de Paypal.<\/li>\n<li>Per a pagaments amb targeta de cr\u00e8dit, l&#8217;import ser\u00e0 retornat a la teva targeta.<\/li>\n<\/ul>\n<p style=\"text-align: left;\">La devoluci\u00f3 de diners es realitzar\u00e0 aproximadament dins dels cinc (5) dies h\u00e0bils seg\u00fcents de rebre el producte novament a les nostres instal\u00b7lacions. Si tens preguntes no dubtis a posar-te en contacte amb nosaltres a trav\u00e9s de <a href=\"mailto:info@rrr-biocosmetics.com\">info@rrr-biocosmetics.com<\/a>.<\/p>\n<\/div><\/section><\/div><div  style='height:50px' class='hr hr-invisible   avia-builder-el-8  el_after_av_one_full  el_before_av_one_full '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_full  flex_column_div av-zero-column-padding first  avia-builder-el-9  el_after_av_hr  avia-builder-el-last  \" style='border-radius:0px; '><section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><h2 style=\"text-align: left;\">ENVIAMENTS<\/h2>\n<p style=\"text-align: left;\">Tots els enviaments es tramiten mitjan\u00e7ant l&#8217;empresa Correus Express. Pots trobar m\u00e9s informaci\u00f3 a trav\u00e9s del seg\u00fcent enlla\u00e7: <a href=\"https:\/\/www.correosexpress.com\/web\/correosexpress\/epaq-24\" target=\"_blank\" rel=\"noopener noreferrer\"> correosexpress.com\/web \/ correosexpress \/ epaq-24<\/a><\/p>\n<p style=\"text-align: left;\"><strong>Si tens preguntes no dubtis a posar-te en contacte amb nosaltres mitjan\u00e7ant <a href=\"mailto:info@rrr-biocosmetics.com\"> info@rrr-biocosmetics.com<\/a>.<\/strong><\/p>\n<\/div><\/section><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1'  class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1126'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.8 - 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