{"id":1469,"date":"2020-09-30T15:19:21","date_gmt":"2020-09-30T13:19:21","guid":{"rendered":"https:\/\/rrr-biocosmetics.com\/es-de-vuelta\/"},"modified":"2025-02-25T12:02:23","modified_gmt":"2025-02-25T11:02:23","slug":"bring-it-back","status":"publish","type":"page","link":"https:\/\/rrr-biocosmetics.com\/en\/bring-it-back\/","title":{"rendered":"BRING IT BACK"},"content":{"rendered":"<div id='av_section_1'  class='avia-section av-4imd3n-5d4db30e6c3e6b7ad776a66bc5345f52 main_color avia-section-default avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1469'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2plm4j-5a7f3574910c0f1164570142c1012fb0\">\n.flex_column.av-2plm4j-5a7f3574910c0f1164570142c1012fb0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-2plm4j-5a7f3574910c0f1164570142c1012fb0 av_one_full  avia-builder-el-1  el_before_av_three_fifth  avia-builder-el-first  first flex_column_div av-zero-column-padding  '     ><section  class='av_textblock_section av-kfpf1liw-4bdd82aeb63884fdb3d1deffc2c33d56 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h2 style=\"text-align: left;\">RETURN POLICY FOR REFUNDS AND EMPTY CONTAINER COLLECTION<\/h2>\n<p style=\"text-align: left;\">To request a refund for the containers of products purchased in our ONLINE store, please fill out <a href=\"https:\/\/rrr-biocosmetics.com\/en\/bring-it-back\/#form\"><strong><u>here<\/u><\/strong><\/a> the following form.<\/p>\n<h3 style=\"text-align: left;\">CONDITIONS FOR REFUND OF ALUMINUM BOTTLES:<\/h3>\n<ol>\n<li>A refund of <strong>\u20ac0.50 <\/strong>will be issued for each container in good condition. Once the containers arrive at our recycling facilities and have passed a prior inspection of their condition, we will proceed to refund \u20ac0.50 per unit. The refund will be processed within 5 days following the receipt of the containers at our facilities.<br \/>\nClick <a href=\"https:\/\/rrr-biocosmetics.com\/en\/bring-it-back\/#form2\"><strong><u>here<\/u><\/strong><\/a> to see the payment method.<\/li>\n<li>You must notify us of the container collection once you have at least <strong>4 units<\/strong> using the attached questionnaire.<\/li>\n<li>The container must be returned in <strong>optimal condition<\/strong> (without dents or scratches) inside a closed box.<\/li>\n<li>Containers that arrive in poor condition will not be refunded. We advise that these containers be deposited in the yellow recycling bin in your street or neighborhood.<\/li>\n<li><strong>Under no circumstances should the customer return the merchandise to RRR\u2019Biocosmetics by their own means. <\/strong>RRR\u2019Biocosmetics will not refund any container if the customer returns it by their own means.<\/li>\n<\/ol>\n<h3 style=\"text-align: left;\">CONDITIONS FOR REFUND OF rPET JUGS:<\/h3>\n<ol>\n<li>For every 2 jugs in good condition returned, a refund of <strong>\u20ac1<\/strong> will be issued. Once the jugs arrive at our recycling facilities and have passed a prior inspection of their condition, we will proceed to refund \u20ac0.50 per unit. The refund will be processed within 5 days following the receipt of the containers at our facilities.<br \/>\nClick <a href=\"https:\/\/rrr-biocosmetics.com\/en\/bring-it-back\/#form2\"><strong><u>here<\/u><\/strong><\/a> to see the payment method.<\/li>\n<li>It is important that the jugs are returned with their corresponding <strong>cap<\/strong>.<\/li>\n<li>The collection must be scheduled when you have <strong>at least 2 units<\/strong>.<\/li>\n<\/ol>\n<p style=\"text-align: left;\">If you have any questions about any aspect of the process, please send us an email at <span style=\"text-decoration: underline;\"><strong><a href=\"mailto:esdevuelta@rrr-biocosmetics.com\" target=\"_blank\" rel=\"noopener\">esdevuelta@rrr-biocosmetics.com<\/a><\/strong><\/span><\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-436do3-c7175a6928dee58b6d636c91fe115b3f\">\n.flex_column.av-436do3-c7175a6928dee58b6d636c91fe115b3f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  id=\"form\"  class='flex_column av-436do3-c7175a6928dee58b6d636c91fe115b3f av_three_fifth  avia-builder-el-3  el_after_av_one_full  el_before_av_two_fifth  first flex_column_div av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-kfpf1liw-4bdd82aeb63884fdb3d1deffc2c33d56 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h3>REFUND FORM<\/h3>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1467-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"1467\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1469#wpcf7-f1467-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1467\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1467-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:1467,&quot;conditions&quot;:[{&quot;then_field&quot;:&quot;horario-de-tarde&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;horario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Tarde&quot;}]},{&quot;then_field&quot;:&quot;horario-de-manana&quot;,&quot;and_rules&quot;:[{&quot;if_field&quot;:&quot;horario&quot;,&quot;operator&quot;:&quot;equals&quot;,&quot;if_value&quot;:&quot;Ma\\u00f1ana&quot;}]}],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;notice_dismissed_rollback-cf7-5.3.2&quot;:true,&quot;notice_dismissed_update-cf7-5.6.1&quot;:true,&quot;notice_dismissed_update-cf7-6.0.1&quot;:true,&quot;notice_dismissed_update-cf7-6.0.4&quot;:true,&quot;notice_dismissed_update-cf7-6.0.5&quot;:true,&quot;notice_dismissed_update-cf7-6.1&quot;:true}}\" \/>\n<\/fieldset>\n<p><label> Treatment*<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tratamiento\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"tratamiento\" value=\"Sra\/Srta.\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Sra\/Srta.<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"tratamiento\" value=\"Sr.\" \/><span class=\"wpcf7-list-item-label\">Sr.<\/span><\/span><\/span><\/span>\n<\/p>\n<p><label> Last name* <span class=\"wpcf7-form-control-wrap\" data-name=\"apellidos\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"apellidos\" \/><\/span> <\/label>\n<\/p>\n<p><label> Nombre* <span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span> <\/label>\n<\/p>\n<p><label> Mobile phone* <span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"+34\" type=\"text\" name=\"telefono\" \/><\/span> <\/label>\n<\/p>\n<p><label> Email* <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Collection address* <span class=\"wpcf7-form-control-wrap\" data-name=\"direccion\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"direccion\"><\/textarea><\/span><\/label>\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Postal code* <span class=\"wpcf7-form-control-wrap\" data-name=\"cp\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cp\" \/><\/span> <\/label>\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\">&nbsp;\n<\/p>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Pick up time:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"horario\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"horario\" value=\"Morning\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Morning<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"horario\" value=\"Afternoon\" \/><span class=\"wpcf7-list-item-label\">Afternoon<\/span><\/span><\/span><\/span>\n<\/p>\n<div data-id=\"horario-de-manana\" data-orig_data_id=\"horario-de-manana\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Hour:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hora-manana\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"hora-manana\"><option value=\"9:00\">9:00<\/option><option value=\"9:30\">9:30<\/option><option value=\"10:00\">10:00<\/option><option value=\"10:30\">10:30<\/option><option value=\"11:00\">11:00<\/option><option value=\"11:30\">11:30<\/option><option value=\"12:00\">12:00<\/option><option value=\"12:30\">12:30<\/option><option value=\"13:00\">13:00<\/option><option value=\"13:30\">13:30<\/option><option value=\"14:00\">14:00<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<div data-id=\"horario-de-tarde\" data-orig_data_id=\"horario-de-tarde\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Hour:<\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"hora-tarde\"><select class=\"wpcf7-form-control wpcf7-select\" aria-invalid=\"false\" name=\"hora-tarde\"><option value=\"15:00\">15:00<\/option><option value=\"15:30\">15:30<\/option><option value=\"16:00\">16:00<\/option><option value=\"16:30\">16:30<\/option><option value=\"17:00\">17:00<\/option><option value=\"17:30\">17:30<\/option><option value=\"18:00\">18:00<\/option><option value=\"18:30\">18:30<\/option><option value=\"19:00\">19:00<\/option><option value=\"19:30\">19:30<\/option><option value=\"20:00\">20:00<\/option><\/select><\/span>\n\t<\/p>\n<\/div>\n<p style=\"display:inline-block;width:49%;vertical-align:top;\"><label> Quantity to collect: <span class=\"wpcf7-form-control-wrap\" data-name=\"envases\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"envases\"><option value=\"4\">4<\/option><option value=\"5\">5<\/option><option value=\"6\">6<\/option><option value=\"7\">7<\/option><option value=\"8\">8<\/option><option value=\"9\">9<\/option><option value=\"10\">10<\/option><option value=\"11\">11<\/option><option value=\"12\">12<\/option><option value=\"13\">13<\/option><option value=\"14\">14<\/option><option value=\"15\">15<\/option><option value=\"16\">16<\/option><option value=\"17\">17<\/option><option value=\"18\">18<\/option><option value=\"19\">19<\/option><option value=\"20\">20<\/option><option value=\"21\">21<\/option><option value=\"22\">22<\/option><option value=\"23\">23<\/option><option value=\"24\">24<\/option><option value=\"25\">25<\/option><option value=\"26\">26<\/option><option value=\"27\">27<\/option><option value=\"28\">28<\/option><option value=\"29\">29<\/option><option value=\"30\">30<\/option><option value=\"31\">31<\/option><option value=\"32\">32<\/option><option value=\"33\">33<\/option><option value=\"34\">34<\/option><option value=\"35\">35<\/option><option value=\"36\">36<\/option><option value=\"37\">37<\/option><option value=\"38\">38<\/option><option value=\"39\">39<\/option><option value=\"40\">40<\/option><option value=\"41\">41<\/option><option value=\"42\">42<\/option><option value=\"43\">43<\/option><option value=\"44\">44<\/option><option value=\"45\">45<\/option><option value=\"46\">46<\/option><option value=\"47\">47<\/option><option value=\"48\">48<\/option><option value=\"49\">49<\/option><option value=\"50\">50<\/option><option value=\"51\">51<\/option><option value=\"52\">52<\/option><option value=\"53\">53<\/option><option value=\"54\">54<\/option><option value=\"55\">55<\/option><option value=\"56\">56<\/option><option value=\"57\">57<\/option><option value=\"58\">58<\/option><option value=\"59\">59<\/option><option value=\"60\">60<\/option><option value=\"61\">61<\/option><option value=\"62\">62<\/option><option value=\"63\">63<\/option><option value=\"64\">64<\/option><option value=\"65\">65<\/option><option value=\"66\">66<\/option><option value=\"67\">67<\/option><option value=\"68\">68<\/option><option value=\"69\">69<\/option><option value=\"70\">70<\/option><option value=\"71\">71<\/option><option value=\"72\">72<\/option><option value=\"73\">73<\/option><option value=\"74\">74<\/option><option value=\"75\">75<\/option><option value=\"76\">76<\/option><option value=\"77\">77<\/option><option value=\"78\">78<\/option><option value=\"79\">79<\/option><option value=\"80\">80<\/option><option value=\"81\">81<\/option><option value=\"82\">82<\/option><option value=\"83\">83<\/option><option value=\"84\">84<\/option><option value=\"85\">85<\/option><option value=\"86\">86<\/option><option value=\"87\">87<\/option><option value=\"88\">88<\/option><option value=\"89\">89<\/option><option value=\"90\">90<\/option><option value=\"91\">91<\/option><option value=\"92\">92<\/option><option value=\"93\">93<\/option><option value=\"94\">94<\/option><option value=\"95\">95<\/option><option value=\"96\">96<\/option><option value=\"97\">97<\/option><option value=\"98\">98<\/option><option value=\"99\">99<\/option><option value=\"100\">100<\/option><\/select><\/span><\/label>\n<\/p>\n<p><label> Do you want to request a refund (\u20ac) or discount coupon? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"solicita-reembolso\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"solicita-reembolso\" value=\"Yes, I request a refund* (\u20ac)\" \/><span class=\"wpcf7-list-item-label\">Yes, I request a refund* (\u20ac)<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"solicita-reembolso\" value=\"Yes, I request a refund with a discount coupon**\" \/><span class=\"wpcf7-list-item-label\">Yes, I request a refund with a discount coupon**<\/span><\/span><\/span><\/span>\n<\/p>\n<p><strong>*Refund information (\u20ac)<\/strong>\n<\/p>\n<p style=\"font-size:12px;\">As soon as the containers for reimbursement arrive at our facilities and have previously checked their condition, we will proceed to reimburse the amount of \u20ac 0.50 per container collected.\n<\/p>\n<p id=\"form2\"><label> What payment method did you use to buy the product? <\/label><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"medio-pago\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"medio-pago\" value=\"Bank transfer\" \/><span class=\"wpcf7-list-item-label\">Bank transfer<\/span><\/span><span class=\"wpcf7-list-item\"><input type=\"radio\" name=\"medio-pago\" value=\"Paypal\" \/><span class=\"wpcf7-list-item-label\">Paypal<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"medio-pago\" value=\"Credit card\" \/><span class=\"wpcf7-list-item-label\">Credit card<\/span><\/span><\/span><\/span>\n<\/p>\n<p style=\"font-size:12px;\"><strong>For payments by bank transfer<\/strong> this amount will be credited to your account. Provide us with your bank details so that we can send it to you.\n<\/p>\n<p><strong> For Paypal payments <\/strong> the money will be returned to your Paypal account.\n<\/p>\n<p><strong> For payments by credit card <\/strong> the amount will be returned to your card.\n<\/p>\n<p><strong>**Informaci\u00f3n sobre el reembolso en cup\u00f3n descuento<\/strong>\n<\/p>\n<p style=\"font-size:12px;\">If you wish, you can request said refund in the form of a voucher to redeem in your next purchase in the ONLINE store. As soon as the return arrives at our facilities and has passed prior verification of their status, we will proceed to send you within a maximum period of 5 days by WhatsApp the purchase voucher for the amount corresponding to the number of containers collected.\n<\/p>\n<p><label> Whatsapp number: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"whatsapp\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"whatsapp\" \/><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"font-size:11px;font-weight:400 !important;font-family:'RRR-book','roboto',sans-serif;\">I have read and accept the <a href=\"http:\/\/www.rrr-biocosmetics.com.mialias.net\/en\/privacy-policy\/\" target=\"_blank\" style=\"text-decoration:underline\">privacy policy<\/a> of RRR'Biocosmetics.<\/span><\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><label> Anti-Spam*: <\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"quiz-996\"><label><span class=\"wpcf7-quiz-label\">1+2<\/span> <input size=\"40\" class=\"wpcf7-form-control wpcf7-quiz\" autocomplete=\"off\" aria-required=\"true\" aria-invalid=\"false\" type=\"text\" name=\"quiz-996\" \/><\/label><input type=\"hidden\" name=\"_wpcf7_quiz_answer_quiz-996\" value=\"68179d9d742e6e8aca7a562cfbd251b3\" \/><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" 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